Frequently Asked Questions

Services

  • We have a small selection of ready-to-print designs which can be customised for your event details. As a new small business, our portfolio of ready-to-print designs is growing rapidly so keep an eye out for new designs coming soon.
    We are also able to create bespoke designs unique to you and your vision if you can’t find a ready-to-print that matches your style.

  • We offer a design and print service for the majority of our products, however a select few products do have a design only option for printing elsewhere.

  • From your initial enquiry, we aim to contact you within 1 working day (note: at busy times this can take up to 3 working days). From there we will ask for any inspiration photos or ideas you may have. We aim to return draft designs to you within 10 working days for your approval before printing and sending to you.

Orders & Payment

  • No - we can provide as few or as many prints as you require. Discounts are available for larger quantities however.

  • We are able to accept bank transfer, PayPal and Debit and Credit card payments through Stripe.

  • Once you have agreed your design proof, we are unable to cancel or amend orders. You are free to request amendments prior to confirming your final design.

  • Payment is taken at the point of ordering for our ready-to-print designs. For bespoke designs, we will require full payment up front for your order.

Shipping & Delivery

  • We deliver throughout the UK and Northern Ireland. If you live further afield, please contact us so we can discuss your delivery requirements.

  • We use Royal Mail or DPD for all our orders. We use standard delivery but express options can be requested.

  • If you have placed your order through our Etsy store, you will receive confirmation through Etsy. If you placed your order directly with us, we will email you with your tracking number.